Electric Aggregation

NOPEC is the largest public retail energy aggregation in Ohio, serving nearly 1,000,000 customers in 250 member communities. NOPEC buys electricity and natural gas in bulk, passing the benefits on to their customers. Since 2001, NOPEC has saved customers hundreds of millions of dollars on their energy costs.

The City of Powell has recently joined NOPEC’s electric aggregation program. This means that the residents in your community voted to allow governmental opt-out energy aggregation, and your community leaders chose to join NOPEC, providing residents the opportunity to benefit from collectively negotiated electricity rates.

NOPEC is required by the Public Utilities Commission of Ohio (PUCO) to send enrollment letters to all newly eligible NOPEC customers, informing you about the aggregation program and letting you know you qualify to participate.

To become a NOPEC customer, there is no action required by you. You do not need to fill out or return anything. All eligible electric accounts will be enrolled into NOPEC’s Standard Program Price for electricity after an initial three-month fixed rate of 9.99 cents per kilowatt-hour, unless they choose a different rate option. You can view additional NOPEC rate options, including Monthly Variable, 12- and 24-Month Fixed Term products, and 100% renewable content options online at www.nopec.org/electric or by calling NOPEC’s 24/7 Customer Care Center at 855-667-3201.

If you want to choose another supplier or return to the utility’s Price to Compare (PTC), fill out the opt-out form included with your letter and return it according to the instructions provided.

NOPEC receives no public funds, and its member communities and customers are not charged any dues or fees. NOPEC’s administrative expenses, such as the cost of enrollment mailings, staffing, and expenses, are paid for by fees from our energy supply partner.

No. You will be billed only for the cost of the electricity that you use. There are no additional fees from NOPEC.

No, NOPEC is not an additional charge on your bill. In Ohio, everyone’s electric bills are split into two costs: one to your supplier and one to your utility.

The supply charge goes to the entity that provides the actual electricity. NOPEC leverages its bulk purchasing power to secure competitive supply rates for its customers, and this appears on your bill as the supply charge.

The transmission fee is paid to your local utility company for delivering the electricity to your home or business. Whether you are a NOPEC customer or choose a different supplier, you will always see both the supply charge and the transmission fee on your bill, as both are necessary parts of receiving electric service in Ohio.

No. Your utility will still be American Electric Power (AEP). They will continue to deliver your electricity, read your meter, and send your bill. NextEra Energy Services, through NOPEC, will provide your electricity supply. Your electric supply charges show up as a separate line item on the bill you receive from your utility.

No, your electric service will not be interrupted.

If you received an enrollment letter in the mail, you do not need to do anything to stay in NOPEC’s electric program. Your account will automatically be enrolled beginning with your September usage.

For the first three months of service, City of Powell residents will receive a fixed electric supply rate of 9.99 cents per kilowatt-hour. After this initial three-month period, customers will automatically transition to NOPEC’s Standard Program Price unless they select a different rate option. To view pricing on NOPEC’s electric program options, visit www.nopec.org/electric or call NOPEC’s 24/7 Customer Care Center at 855-667-3201.

No. You may terminate the agreement at any time without penalty. You will have to pay for the electricity supplied by NOPEC until the date the switch takes effect, but there are no early termination fees.

There are several reasons why some customers may not have received an enrollment letter:

• You may have previously signed a notice from the utility that prohibits them from releasing a customer’s information to independent suppliers.

• You may be under contract with another supplier and therefore are not eligible for NOPEC’s aggregation.

• You may have been inadvertently excluded from the database acquired from the utility.

• You may be ineligible because you are on a Percentage of Income Payment Plan (PIPP) or Home Energy Assistance Program (HEAP) or are not current on your payments to the utility.

• You may have requested to be on the “Do Not Aggregate” list.

For more information, contact NOPEC’s Customer Care Center at 855-667-3201.

NOPEC is a Council of Governments representing our member communities. We give all customers an opportunity to opt out of NOPEC at any time without any termination fees or penalties. To control operating costs, we do not pay postage costs to mail in an opt-out notice.

To save on postage costs, you can also fax your opt-out form to 440-774-4422 or call NOPEC’s 24/7 Customer Care Center at 855-667-3201.

Call NOPEC’s Customer Care Center at 855-667-3201.

Call NOPEC’s Customer Care Center at 855-667-3201. They are available 24/7 to take your call. We also encourage you to visit www.nopec.org for more information.